Sentinel Mexico (Owner Plis Chat Me) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.plischat.me and use our mobile app, collectively referred to as the “Services.” Please read this policy carefully. If you do not agree with the terms of this policy, do not access our website or use our mobile app.
1. Information we collect
We may collect the following types of information when you use our Services:
1.1. Personal information
- Full name
- Email address
- Phone number
- Gender
- Date of birth
- Nationality
- Job Titles
- Usernames
- Passwords
- Contact Preferences
- Social media profile
- ADDRESS
Contact information: Name, email address, phone number, postal address, etc.
Account Information: username, password, profile information.
Payment information: Credit card details, billing address, etc.
Device Information: information about the device you use to access our Services, including device ID, operating system, and app version.
1.2. Non-personal information
Usage Data: information about how you interact with our website and mobile app, such as pages visited, links clicked, features used, and time spent on the Services.
Log Data: Log files that include your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies on our website and mobile application.
2. How we collect your information
We collect/receive information about you in the following ways:
- Complete account registration forms on the site https://www.plischat.me and the application
- Subscribe to newsletter
- Sends an email or communicates by phone.
3. How we use your information
We use the information we collect for the following purposes:
- To send users marketing and promotional campaigns
- To create user accounts
- To publish testimonials
- To enforce the Terms and Conditions
- To provide support to users
- To send administrative updates
- To keep our services secure
- To manage user accounts
- Payment processing
- To manage customer orders
- To receive feedback and reviews
- To allow users to contact each other
- To provide and administer our services: to deliver, operate, and improve our website, mobile application, products, and customer experience.
- Identification and authentication: To authenticate your identity.
- To personalize your experience: To tailor our website/services to your preferences.
- To communicate with you: To send you updates, notifications, and information related to your account or our Services.
- Marketing and promotional purposes: To send newsletters, offers, and event updates.
- Advertising: To display relevant ads.
- To process transactions: To process payments and manage billing.
- To ensure security: to protect your information and our services.
- To comply with legal obligations: To comply with legal and regulatory requirements.
If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and, in that case, only for the purposes for which consent is given, unless the law requires us to do otherwise.
4. How we share your information
We will not transfer your personal information to any third party without your consent, except in limited circumstances as described below:
- With Service Providers
- Data analysis services
- Payment processors
- Performance monitoring tools
- Sales and Marketing Tools
- Social media
- Advertising Networks
- Website hosting service providers
We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfill that purpose. - With affiliates: We may share your information with our affiliates for purposes consistent with this Privacy Policy.
- In legal matters: We may disclose your information if required by law or in response to valid requests from public authorities.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We require third parties to use personal information only for the intended purpose.
5. Retention of your information
We will retain your personal information for 30 days after users cancel their account or as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for record-keeping or reporting in accordance with applicable law, or for other legitimate reasons, such as compliance with legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which does not identify you (either directly or indirectly), may be stored indefinitely.
6. Your rights and choices
You have the following rights with respect to your personal information:
- Access your data: You may request access to the personal information we hold about you.
- Rectify your data: You have the right to verify the accuracy of your data and request its update or correction.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out: You may opt out of receiving our marketing communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly.
- Data Portability: You may request a copy of your data in a commonly used and machine-readable format and, if technically feasible, transmit it to another controller without hindrance.
- Limitation of Processing: You have the right to restrict the processing of your data. In this case, we will not process it for any purpose other than storing it.
- Object to processing: You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
- Withdraw Consent: You may withdraw your consent to the processing of your data at any time, where applicable.
- Lodge a complaint: You have the right to lodge a complaint with a legal data protection authority.
To exercise these rights, you can submit your request online through our Privacy Center portal or write to us at [email protected]. We will respond to your request in accordance with applicable law.
7. Security
We take reasonable measures to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no method of internet transmission or electronic storage is completely secure.
If a security incident occurs that poses a significant risk to the data subject, such event will be communicated without delay to the competent supervisory authority, along with the corrective and remedial measures implemented and/or to be implemented.
8. Cookies and Tracking Technologies
For more information on how we use them and your options regarding these tracking technologies, please see our Cookie Policy.
9. Third-party links
Our Services may contain links to third-party websites or applications that we do not operate. We are not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies of any third-party website or application you visit.
10. Children's Privacy
Our Services are not intended for individuals under the age of [13/16/18 years, depending on jurisdiction]. We do not knowingly collect personal information from minors without verifiable parental consent. If we learn that we have collected personal information from a minor without such consent, we will delete it.
11. Contact Us / Data Protection Officer
If you have any questions or concerns about the processing of your information that is available with us, you can send an email to our Data Protection Officer at Tikal 3996, email: [email protected]. We will address your concerns in accordance with applicable law.
